Terms & Conditions

1. Agreement to Terms

By accessing or using the PivotM website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Our Services

PivotM provides digital marketing services including SEO, paid advertising, social media marketing, web development, and Generative Engine Optimization (GEO). The specific scope, deliverables, and timelines of any engagement are defined in a separate written proposal or statement of work.

3. Client Responsibilities

• Provide timely access to accounts, assets, and information required to deliver the services.
• Review and approve deliverables within agreed timelines.
• Ensure all materials supplied to PivotM do not infringe third-party rights.

4. Fees & Payment

Fees, billing cycles, and payment terms are specified in each individual engagement agreement. Invoices are due as stated; late payments may pause active work.

5. Intellectual Property

Work product created for a client becomes the client's property upon full payment. Pre-existing tools, frameworks, and methodologies remain the property of PivotM.

6. Performance Disclaimer

Digital marketing outcomes depend on factors outside our control, including search-engine and platform algorithms. PivotM does not guarantee specific rankings, traffic, or revenue, and past results are not a guarantee of future performance.

7. Limitation of Liability

To the maximum extent permitted by law, PivotM shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Governing Law

These terms are governed by the laws of India, and the courts of Bangalore, Karnataka shall have exclusive jurisdiction over any disputes.

9. Contact

Questions about these terms? Contact us at info@pivotm.com.